Status Not open for further replies. My Western Digital Passport Drive is broken, when I went to plug it in today, it makes 7 beeps, then 3, then another 3 sounds when connected. ISTM that the drive is DOA. The light comes on and there are soft noises from within, but when I connect to my laptop, the drive is not recognized. Thank you for reading and I hope this helps you. Pick the drive and see if there is Firmware update. It shows up under disk drives, but not disk management. Western Digital offers an expansive portfolio of technologies, storage devices, systems and solutions for businesses and consumers alike. Dont tell me its gone ! If no, check if security enabled? Then use a different port to connect the external hard drive. If you find the external hard disk showing up in Disk Management as unallocated/not initialized/offline, it would be easy to fix the external hard drive not recognized problem. Solution 1. When I plug it in, the activity light keeps blinking. so you put the usb side into your comp and opened up My Computer and there were drives C D and E but not F? Reset the System Management Controller (SMC) if your Mac shuts down when you plug in an external hard drive. If so, your upgrade has been WD’s loss. I now have to pay a data recovery company to get my data. The root reason for causing that is the driver of USB is tool old, missing, or corrupted somehow. Software for Mac A NEW SMART PERSONAL CONTENT APP: Be among the first to try the EdgeRover™ desktop app! I've tried using another USB Cable, and port, with no success. You will need to resolve the specific issue before recovering data from an external hard drive that is not recognized. I also tried connecting it to different computers and cable and it is still not recognized… I also check it on disk management and it is still not visible. Click disk drives and check if there is a yellow exclamation mark with WD hard drive disk device. Finish the rest steps by looking at system prompt. Step 5: press the Save button and choose another drive with enough free space to store the recovered files. Finish the rest operations according to prompts. Hi there, were you able to find a solution ? At last, you can check the recovered files to put an end to the recovery work. Acronis True Image for Western Digital. When the file system of your hard drive is not supported by Windows, you won’t be able to access the drive. Choose NTFS or FAT32 as the new file system. If your PC is attacked by virus, unfortunately, any external hard drive connected to this PC will be affected. Please read Recover Data From Disk Shows As Unknown Without Damaging It to learn how to fix this. You’ve lost a customer, and gained bad word of mouth, nice job! This is what people described as external hard disk detected but not showing in My Computer. Hard drive clicking when plugged in. GoodSync for WD. Cannot access data Type of Data Recovered: Pictures Binary Read: 99.9% Gillware Data Recovery Case Rating: 9 If yes, please read the following tutorial. Yet, there are still chances that the unrecognized hard disk can be repaired. Step 3: click on the Scan button to scan the selected external hard drive. To see what the UVCView report should look like, try another mass storage device, eg flash drive. When installing the OS, sometimes motherboard drivers are not installed immediately; to do this, you need to perform several actions. FREE & FAST shipping! Powered by Discourse, best viewed with JavaScript enabled, WD External Hard drive not recognized in my computer. I suggest a product recall and replacement once you have re-engineered the USB connection issue. Drivers aren't enabled. 1 of 2 1; 2; Next Last. It is favored by many Windows users. Throughout all of this it’s little white light shines on. A warranty replacement is the only practical option. Method 3. In the issue of WD hard drive not recognized, be it on Mac or Windows, data rescue should come first. It appears the product is defective - the problem I have found is solved if you pick up the harddrive (wait for it) and hold is vertical or move the USB cable a little so the drive is recognised. This seems to be quite a popular problem as u search google for an answer. There are many factors that could lead to this problem. There are many useful workarounds for fixing the external hard drive not being detected in Windows 10 (how to repair hard disk not detected in Windows 7 is basically the same). Please run anti-virus software to kill the virus and get Windows 10 to recognize your external hard drive. Then, you can restart computer to see whether the WD hard drive is recognized … After I did that I unplugged my WD Passport Essential and plugged it back in and it came back on and was recognized and all my files were still there. Like I said before, please keep in mind that I could be wrong and am no expert. I may be wrong, and if I am, please send an E-mail my way via [text deleted for privacy] explaining my error. If no, right click and assign drive letter. After that, I’ll tell you what do I do if my hard drive is not detected. It’s not an easy task to recover data from a hard disk that is not detected in BIOS especially when the disk is an internal one. It says in the manual that it is compatible with Macs and should mount automatically, but when I plug it in, my system does not recognize it at all. When you find that your external hard drive is not showing up in your computer, please use the methods mentioned above to help your computer recognize the hard drive. By Sarah | Follow | Last Updated December 23, 2020. According to study, the USB drive could disappear due to a lot of reason. To resolve Wd External Hard Drive Not Recognized issue,contact our technical team by clicking the call button displayed on this screen. As a westerner I like the idea of a shiny new hard disk. The reason why a hard drive is not recognized in computer BIOS is not so complex. In addition, there are also some people who said their PS4 external hard drive is not recognized or Xbox One external hard drive is not detected/not showing up. I've only had it for 13 months and the other day it just stopped working. 1. Device Address: 0x00 My WD external hard drive just suddenly stopped being recognized by my computer while I was watching a movie. I tried a few different cables and that doesnt solve the prob.keeps on giving a click sound when trying to read. I just purchased a new Western Digital 320 GB My Book Premium Edition hard drive that connects to my iMac G5 (Tiger 10.4.10) via firewire. However, while it is an excellent external hard drive, users also encounter some issues such as WD My Passport Ultra not showing up, WD My Passport Ultra not detected and WD Passport not recognized. Alternative ways to recover data from an external hard drive. USB 3.0 Portable External Hard Drive. FREE & FAST shipping! Hi, I had same problem with my 320GB and I went to ADD HARDWARE in the CONTROL PANEL and ran a scan, it didn’t find it, but I said yes to IS HARDWARD CONNECTED, then clicked next… next again, then it could see it but it had DISABLED it… agreed to ENABLE device and my computer can see it now… so goto your control panel in MY COMPUTER and see if it sees it…. Drive fixer How to troubleshoot and fix external drive not detected issues on Windows 10 If your PC isn't detecting an external hard drive, use this guide to resolve the issue. Seagate external hard drive not showing up. In fact, there are some cases in which an external hard drive doesn't show up due to it being broken physically. you must bent your usb cable when connect it to pc. With the way the external hard drives work, from my understanding, does not allow it to be compatable with Window 7s new and more effecient file format. In hard drives the beeping noise comes from the spindle motor usually being stuck with *ERROR: Device enumeration failure. I hope this helps. If the drive name is grayed, then right-click on the drive name and choose Uninstall. What I would like to know is how can I rescue my music? If I am right or this works for you, please feel free to send me an E-mail so that I may know. Use MiniTool Partition Wizard to Initialize to MBR Disk or Initialize to GPT Disk. Also, you should open Device Manager using the above method or other ways you like. Restart the computer and reconnect the drive, and check if the drive gets detected. However, it is possible that the external hard drive not showing up in Windows 10 File Explorer or “This PC”. Some people even reported that the external hard drive is showing up in devices but not in my computer. Step 6: press the OK button to confirm the selection and start external hard drive file recovery. Cancel Post comment. The file or directory is corrupted and unreadable. Once the connection between hard drive and PC is incorrect or the data cable is damaged, you can’t find it in BIOS. 1. Open Disk Management. Wiping something your trying to save shouldn’t be an option, thanks. Press the corresponding button to enter the BIOS utility. Posted: 02/16/2017. In most case, external hard drive or second hard drive will present automatically after connected to your computer. Now Recover Them In Two Ways. Open Pipes: 0 Excuse my langue, but this is [text deleted] ridiculous, so many people are having this problem I can see over a thousand people have view this post alone… and there is yet to be a fix for it by you people. I was thinking about reinstalling Windows on an HP G2 I7 laptop that is a refurbished unit I have had for 6 months. It’s easy to find that an external hard drive doesn't appear in File Explorer after you connected it to a Windows 10 computer. You should try to connect the hard drive via another USB port or on another computer. WD Drive Utilities for Mac. Think of it as XP and older (as I am not sure about Vista’s file system) using British Pounds. Wait for 1 minute and then reconnect the USB cable. After the hard drive is uninstalled, unplug the USB cable. Obviously, Lagnaetti finds that his external hard drive is not being detected by My computer, Device Manager or even Disk Management. Though it may seem strange, it is not a rare problem that the external hard drive is not showing up/recognized/detected. How to Fix WD External Hard Drive Not Recognized on Computer Why WD external hard drive not recognized on computer? Fix: External Hard Drive Not Showing Up Or Recognized, - posted by Lagnaetti on Windows 10 Forums, Drivers and Hardware, How Do I Get Windows 10 to Recognize My External Hard Drive, How to Fix: External Hard Disk Detected But Not Opening, Recover Data From Disk Shows As Unknown Without Damaging It, Exciting News: Seagate Hard Drive Data Recovery Is Simplified, Recover Files From Dead External Hard Drive With Actionable Way, MiniTool Power Data Recovery bootable edition, Data Recovery From Corrupted Internal Hard Disk – Ultimate Guide, To Recover Files Deleted By Virus Attack – It’s All Too Easy, The volume does not contain a recognized file system. Did you overvolt it with the wrong AC adapter? 2. if yes, do you see the disk under device manager/windows and system profiler/mac? 5. if yes, you may have to format the drive again. For USB device not recognized in Windows, there is a useful tool to help: Hardware and Device Troubleshooter. If the problem persists, please set the CD-ROM as the first boot device in the BIOS; then, insert the system installation disc and press R key to select repair installation. Western Digital My Passport Drive. Press F8 or another button to enter the safe mode during the boot process; select restart or shut down the computer and power on it later to enter the normal mode (to repair the registry). When the disk is connected to the computer it spins up properly but apart from that I receive no other indication or message. Restart your computer and check if your WD external hard drive not recognized problem has been solved. She said it’s a wonderful thing to see people solving their problems on PC, mobile photos, and other devices; it’s a sense of accomplishment. Find the drivers proper for your motherboard and install it on your computer. I had a similar problem when my DVD/CD drive, wouldn't work. Do any of you see that as possible for causing it to be unrecognized? Hope this all makes sense. If it is, right-click WD hard drive, choose “Properties” and click Update Driver under Driver tab or click on “Uninstall”. When I plug it in, the activity light keeps blinking. ===>Device Descriptor<=== External Hard Drive Storage USB USB3 Western Digital; Sidebar Sidebar. After clicking on the drive, you’ll be asked to format the disk before you can use it. When your computer does not recognize the Western Digital 1TB External Hard Drive setup, proceed with the following steps to resolve the issue. Then, browse all the drives in the list to check whether the target hard drive is displayed here. bDescriptorType: 0x00 Sometimes, you may find your hard disk not detected in BIOS. I’m using XP version 5.3, so in my case the problem has nothing to do with compatibility issues with Windows 7. How to recover files after virus attack: I feel glad to share solutions with users to help them recover files deleted by virus attack quickly and safely. Perhaps its just time to admit all this technology is really a bit **bleep** and go back to tapes. The most direct reason why an external hard drive is not detected by computer is a broken USB port. While using an external hard drive, users may go through issues like hard disk not recognized. FREE & FAST shipping! External Hard Drive Repair Case Study: WD My Book Not Recognized Drive Model: Western Digital WD5000AAVS-00ZTB0 Drive Capacity: 500 GB Operating System: Windows Situation: WD My Book not recognized. bDeviceClass: 0x00 1. is the drive spinning without clicking noise? Sometimes, when you connect an external hard drive to your computer, you may find it fails to show up. If yes, then great! Laptop Tech Support . I've tried, unplugging and reconnecting, but still shows up as an unrecognized USB port. Whether you're plugging in a new hard drive or an old one to your computer, it is possible that you can't see it. if you do not do this, then the “ASUS motherboard not detecting SATA hard drive” will continue to appear in the future. It’s been a month that my external hard drive could not be detected in my laptop. Part 1: Reasons Why an External Hard Drive Could Be Not Detected. I’ve had my hard drive just over one year, its worked hard for the full length of its warranty so it is probably ready to accept this is its last dance, and so am I. H. Hashir Zahid Estimable. Click Change. Anyways i have a WD external hard drive too, and it worked fine. Score 10. You’d better make use of the Device Manager to check the status of USB driver. WD 1TB External Drive not Recognized by PC. I just got off the phone with support…mine would not recognize as well and the support guy says that it is defective. My drive does work intermittently. Here’s the actual steps needed to get your external USB drive assigned a letter in Windows XP if it does not show up in Windows Explorer: 1) Right-click on “My Computer” 2) Click “Manage” 3) Double-click “Disk Management” 4) You will probably see Disk 0 and Disk 1 for your primary hard drive. Do any of you have any suggestions for reasonable pricing for data recovery? There is no USB device acknowledgement of new device found. Could u tell me how to format, if the computer doesnt recognise the external hard drive ?. If the external hard drive is found, please format it properly to make it show up. Try to initialize the hard drive. Step 1: download MiniTool Power Data Recovery. Go to lower right portion of box and scroll down until you see Disk 2. 63 Questions ... WD external hard drive makes a repeated clicking sound. You can also refer to this post to learn how to recover data from your external hard drive in different ways. Additionally, the USB drive not showing up Windows 10 may also occur when the power supply of a USB port is not sufficient. Chris Barth. There are a number of reasons why your hard drive, flash drive, USB drive, or SSD might not be showing up. Reformat the drive by using MiniTool Partition Wizard. Alternatively, you can wait until the end of the scan and then select the files you want to restore. Pisses me off. Acronis True Image for Western Digital to back up their drives.) Yes No. WD external hard drive not recognized Windows 10. Options. The external hard drive not showing up problem occurs frequently on Windows PC or Mac, and it could lead to data loss. This is not a rare issue; it has ever happened to many people and will be happening to more. Select the drive with an unsupported file system. Right click on the disk partition which has no drive letter. I have an external hard drive (Western Digital Elements - 500GB, aproximately 2 years old), which is not recognized at all from a newly bougth ZBook 15 G3. MiniTool … If the problem persists, please enter safe mode again to choose, If the problem persists, please use the system disk to repair; open the command prompt, enter. Find a wide range of fast & reliable high capacity external SSD & USB drives for your PC or Mac. *ERROR: No open pipes! 6 Ways To Read Mac-Formatted Drive On Windows: Free & Paid. I am having the same problem as so many others my friend. Please help. Repeat step 2 and step 3 to uninstall all devices under Universal Serial Bus controllers. If this external hard drive does not contain any important files, you can go ahead and initialize the disk without losing data. He wants to know how to fix the external hard disk not detected issue. The good news is MiniTool Power Data Recovery bootable edition provides an easy way to recover data when the PC won’t start. Comments: @lando602 - Not much more I can add here, sorry. But I did “Alt + Ctrl + Delete” and went to “TASK MANAGER” and then clicked the tab “Processes” and then clicked the tab labled Image Name to catagorize them by name and found “WDSmartWare.exe” in the list and clicked on it once to highlight it and clicked end process. & reliable high capacity external SSD & USB drives for your motherboard and install it on.! By virus, unfortunately, any external hard drive data recovery become the concerns of people Bus! 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