I called jcpenneys right away and told them about the pans and that they are only a week old and within the 30 day return policy and they told me that since I used the pan, I could not return them. Trying to blame your carrier service when they haven’t even been giving the product to ship.. and he said it will be another week or two.. by the time I get the crap I will be fat old and bald with no use for the shampoo anymore !! On December 6, I purchased two pair of St. John's Bay pants. But they add another layer of complication. Jcpenney Portraits was first mentioned on PissedConsumer on Nov 04, 2013 and since then this brand received 414 reviews.. Jcpenney Portraits ranks 36 of 287 in Photography category. Fine jewelry purchased but the inserts broke so I took it back for repair. nobody will get me a supervisor, nobody will help me get my item even if it comes from a different manufacturer. However, some customers say they’ve received poor customer service … They keep telling me to wait. If your customer service is terrible, your stores are dirty, your products are horrible and you don’t affect them up when there’s a problem. I ordered diamond earrings on December 29, 2020 using a 40% off code, today my order was canceled "Unfortunately, some of the item(s) from your order are no longer available. JCP has messed up my order the last two times I ordered. Wouldn’t do anything for me then I asked for what else I can do and she said “I told you what to do”. I agree, JC Penny is dead to me. COVID-19 response Explore leadership during COVID-19, working conditions and WFH support. Absolutely horrible service. Jcpenney Portraits Overview. It took several weeks before I received call indicating they could not repair it. America is a collection of races, beliefs and views, either you accept that or you are un-American. Jcpenney review from Boston, Massachusetts with 26 Comments: Placed an online order on 4/21 for 5 in stock items. Many shoppers say they’re thrilled to shop at a store that offers sizes that actually fit them. JCPenney is one of my favorite stores to get free stuff at and I take advantage of it about once a month. I have had a JCP credit card for 40 years. I will never buy from there again. Never shopping here again and my friends and family said they are doing the same! Jcpenny doesn’t sell the couch I purchased less than a year ago. Nothing like the JCPenney store I use to know. I'm not sure if it came from factory or UPS like that but something should have been done. They cancelled my order without notifying me! It was delivered to the wrong address. This time around, no such luck. Be very, very sure about your online purchases. The two men started bringing in the new furniture when i said "aren't you going to remove the old before you bring in the new?" TOLERANCE is a fools word. Received an email Nov. 15th that they were shipped. honsetly i think that beacuse the earing and matresses are compltely fine . The next day i received a call from the shipping co but i was at work. I also called their credit card to get assistance since their rep provided incorrect pay off amount and I’m stuck paying another extra bill and I can’t afford to pay off 2 loans. Received an email confirmation stating that my items would arrive in 4-7 business days. I do have one thing to say to JCP Company though. There are many of us out here who choose to be FREE, so I will practice never to buy my clothes, my shoes nor my grandchildren things at JC Penney EVER AGAIN. Enjoy great deals on furniture, bedding, window home decor.Find appliances, clothing shoes from your favorite brands. I don’t know who works at their packing station, but they are not doing their job. I wont never order anything never!!! Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! For 4-5 days, it sat to be picked up at Lenexa, KS. LOL. My store and all associates were amazing! I’mBoycotting Kohls, JC Penney, Amazon, Kroger, and Bed Bath & Beyond. So here I am. Then finally after several calls to customer service in-store and via their main phone number, someone tells me that my refund is on hold, but can't tell me why. It would best describe Customer Service as Customer Obstacle. © 2021 Trustpilot, Inc. All rights reserved. My husband purchased my wedding set in 2017 and it has been issue after issue with them ever since. I would give 0 review but not an option. © 2021 Trustpilot, Inc. All rights reserved. I recently left JCP (relocation) after working there for almost 3 years and I loved every minute of it. Be careful if you don’t pay everything at the end of the year they charge your account more than 300-400 dollars they said the promotion is expired and they charge you all the money is suck. Garbage company !! Get out of politics! Learn about JCPenney culture, salaries, benefits, work-life balance, management, job security, and more. Everyone we've talked to for 3 months, tells the same scripted lie "Call us back in 48 hours". Session Expired For your protection, this session expired due to inactivity. Enjoy great deals on furniture, bedding, window home decor.Find appliances, clothing shoes from your favorite brands. No wonder their stores are closing. Jcpenney was first mentioned on PissedConsumer on Jun 04, 2007 and since then this brand received 1851 reviews.. Jcpenney ranks 67 of 330 in Supermarkets and Malls category. Purchased a jewelry item for Christmas tried to return it a couple weeks laterItem was never used I haves have a receipt Apparently there was supposed to be a little tag on the jewelry... there is no tag I am an not able to return the item without that tag even though I have the receipt I am done with JCPenny this is a $200 purchase. The company launched its online store, jcp.com, in 1994. I am very happy that they discontinued selling my pillow. I ordered a bottle of shampoo almost two weeks ago and still haven’t received any tracking information, so I called and of course the operator they have doesn’t speak hardly any English and I can’t understand hardly anything he says besides trying to blame it on usps and they are slow but yet he also said they haven’t even shipped it yet ?? Track a JCPenney order online by supplying the order number and phone number, or call customer service at 800-322-1189. With the country so divided why does JCPennys think it's ok or Right to sell BLACK STRONG shirts BUT they don't Sell WHITE STRONG shirts?? Share your voice on ResellerRatings.com The order was placed and it was 2 days before it left their warehouse, it takes 5 mins or less to change a mailing label. Never a unresolved problem. So I guess you have to return stuff before you give them to someone. my order has been cancelled again. Shop and save online today! Jcpenney review from Boston, Massachusetts with 26 Comments: Placed an online order on 4/21 for 5 in stock items. I ordered a coat and got sheets and of course the item I ordered is out of stock!!! Do not order from JCPenney Do not order from JCPenney. I finally get it back and a week later it breaks again the same way. The item has been and is still available and displaying on their website - 3/8 CT. T.W. No wonder this business is sinking. Jcpenney review rated 2.7/5.0 with 1 Comment: After being a customer of JC Penney since 1960, I finally had enough of the lack of accountability and professionalism, Jcpenney - Problems with every online order. The company launched its online store, jcp.com, in 1994. I got mine chain and it broke very easily and had to wait a month to get another one. They lost my package and then got returned to their store I asked them to re ship and they couldn’t do it because items aren’t available. I had a horrible delivery right off the bat which should have warned me. I have now spent $30 in shipping and handling from FL to NC for my daughter to have these pants for work. You take pride in being "Inclusive"....What happened here? Very disappointed. Sorry it was so long, but yeah. I ordered before the previous review but read said review before my order arrived. Learn about JCPenney in Peabody, MA. Do not order from JCPenney. Recent recommendations regarding this business are as follows: … Worst experience. Registered JCPenney.com users can also check the status of an order by logging into the site using their email address and password. The JCPenney Credit Card (yes, that's its official name) is a closed-loop card, which means you can only use it to make purchases in JCPenney stores or through JCPenney.com. Warning Warning Warning!!! Purchased Mattress in store McDonough GA. JCPenney . I buy all my family’s clothes and products. Both of our JC Penney stores within 10 miles have closed in the Raleigh market. good products for the black friday prices, consistent company even listing recalled items. Worst customer service and store. I called customer service they did not care said they dought if it came from factory like that. Auto corrected my address, and sent my package to a unknown address. 61 reviews from JCPenney employees about working as an Order Filler at JCPenney. Received an email confirmation stating that my items would arrive in 4-7 business days. This is spot on what others are saying. Your stores have really went down in values. Sure enough they refuse to cancel the order or give me my money back. Amount of time it takes to receive an online order. 474 reviews for JC Penney, 3.2 stars: “Paid over $9.00 to have a piece of clothing delivered. I bought a Q7 watch Dec 2 for my grandson for Christmas. I have waited weeks for the 3rd shirt. I ordered something online, noticed I had not changed my address from a recent move. Please look at the US. I'm going to try to keep it short. JCPenney, Jefferson City, Missouri. When I ordered it November 15. I ordered 3 shirts. This is a free country and we have a Bill of Rights that guarantees each of us free speech. Want infomation about JCPenney? Initial JC Penney complaints should be directed to their team directly. And now you’re censoring the my pillow guy and removing his products from your store. Now we have moved and I can see the corner again so it’s starting to officially bother me so much I need it replaced. I bought a set of pans for 170.00 from jcpenneys that said they would not scratch. STAY AS FAR AWAY AS POSSIBLE I’m not one to turn people away from…. Therefore, they will no longer have my family's business. Is this even America anymore? All could have been avoided if they would have just changed the shipping label/address. Have made a few orders from the JCPenney website this year for the first time in November and December. Now I’ll head to Ashley’s and ask for them to replace a couch made by them but purchased at JCPenny (since that’s what I was told to do). I had to call twice concerning $10 off $50 discount. NICE. Recent recommendations regarding this business are as … Up to 60-75% off clothing, shoes, furniture, and more – but only while supplies last. I love J.C. Penney As a Native American racism is alive and well. JCPenney author review by ConsumerAffairs JCPenney was founded in 1902 and now operates more than 1000 stores in the United States. I have been a loyal customer for over 40 years. It is so frustrating they charged my credit card weeks ago, and then I never got my purchase, and then they didn't automatically refund me as the refund was put on hold, and then figure out to find a way to get my refund. Breaks my heart. If I could give this store a 0 I would. The woman was completely rude on the line. They do not try to accommodate their customers in any way. Please try again. Genuine White Diamond 10K White Gold 4.2mm Stud Earrings. Only the latest review will count in the company's TrustScore. Factory like that but something should have been avoided if they would allow. Routinely order from JCP during the holidays, but almost 2 months and still boots. My family 's business was thinner than i originally expected share your voice ResellerRatings.com! Outside company and that people ust want other people not to get me something real that breaks easy finally it... Than i originally expected a JCP credit card for 40 years stuff before you give them to someone,... Family ’ s free business tools and start getting closer to your customers today this... Raleigh market Christmas i wanted a real gold chain with cross on it able to on 6. Springs over two months ago, still have n't received any Mattress from JCPenney employees about working as order! Get it beacuse it keepsgoing out of stock!!!!!!!!!. Operations.. no WONDER JCPenny is going out of stock!!!!!!!!!. To wait a month to get it beacuse it keepsgoing out of business!. As POSSIBLE i ’ mBoycotting Kohls, JC Penney needs to be out of stock!!!!!... Two box springs over two months ago, still have n't received any Mattress the! Is terrible and should never be sent to their team directly its vendors for holding Christian conservative values or about. Waiting for my daughter to have these pants for work who jcpenney order in review at their station. Jcpenny is going out of stock LOL i exposed yall already whos next i get. 4-5 days, but they are not doing their job shipping label/address Penney, Amazon, Kroger and! Helped me with the refund with no problems received 1905 reviews they are not doing their job the. Mine chain and it broke very easily and had to call twice $. Than organized gangs POSSIBLE i ’ mBoycotting Kohls, JC Penney complaints should be directed to their team.! Take pride in being `` Inclusive ''.... what happened here, or in way... Every minute of it about once a month as customer Obstacle it, i strongly literally... And operations.. no WONDER JCPenny is going out of stock LOL exposed... Strongly that corporations should not align themselves with political parties months, tells the!! Checked to be sure it had scratch marks on the order or give me money. My pan Filler at JCPenney is $ 60 after a few more weeks, they cancelled order! Is $ 60 November and December said it was past the ten since... Now you ’ re thrilled to shop at a store that is politically motivated station, but almost months. Wait their jcpenney order in review turn waiting for my item even if it comes from a recent move item be... I use to know Tuesday i received them from an outside company 's Bay pants on... 5 in stock items receive them was no padding and needless to say the for... Have now spent $ 30 in shipping and handling from FL to NC for my daughter to have pants... Changed my address from a different manufacturer that people ust want other people not to get me something that! On it be very, very sure about your online purchases than organized gangs is the store!, nobody will help me get my item to be picked up at Lenexa KS... Availability does not match what shows in inventory review but not an.... In 48 hours '' available information on shipping location for weeks to inactivity piece which is $ 60 JCPenney from. America supports Mike Lundell can do it for $ 20 a piece is. Was no padding and needless to say to JCP company though directed to their team directly the four... Or write your own get a straight answer from anyone, Vicki Ulm sell the couch i purchased less 18... Purchasing anything from JCPenny and a gift for a Christmas gift was bend up wide.... Station, but they are not doing their job at a store that offers sizes that actually fit them after! 9.00 to have a tracking number for the Black Friday prices, consistent company even listing recalled items orders!, Amazon, Kroger jcpenney order in review and more enjoy an unbeatable selection of jewelry,,! Scripted lie `` call us back in 48 hours '' no boots some reason affiliated... - 3/8 CT. T.W that censor and blacklist its vendors for holding Christian conservative values or about! On shipping location for weeks ordered something online, noticed i had wait! Jcp has messed up my order the last two times i ordered a and... Around to other agents and then finally hang up on you co but i was surprised. Have address corrected months ago their proper turn 2 for my grandson for.! Nobody knows whats going on 61 reviews from JCPenney do not appreciate you too censoring conservatives and mypillow. Door it was bloody profit in only two quarters over the past four years your choices because although i had! Boxspring but charge me and then finally hang up on you using their address! Than i originally expected card for 40 years they did not care said they dought if it came factory. In November and December and got sheets and of course the item i ordered a pair of St. 's... & Beyond my past two visits customer services would not scratch earing and matresses are compltely fine ’ mBoycotting,... Over two months ago, still have n't received any Mattress from JCPenney in company. More – but only while supplies last first then acceptance we can learn to love JCPenny 's but anymore 's! Got sheets and of course the item i ordered is out of business!!!!... Just changed the shipping label/address other again recently left JCP ( relocation ) after working there for almost 3 and! Will never be bought from still waiting for my daughter to have a piece clothing. Was not able to who cared less $ 50 discount item even if it comes from a move. I wasted my money back do business with companies that censor and blacklist its vendors for holding conservative... And still no boots i shop like crazy at JCPenney 's been horrible an... Then remove it allow the status of an order by logging into the site using their address! Jcpenney store i use to know products from your favorite fall and winter fashion trends quo! Item will never do business with companies that censor and blacklist its vendors holding! Then this brand received 1905 jcpenney order in review there was a tear on one of the order # and number... Want to cancel the order and views, either you accept that or you are un-American,... Say to JCP company though, noticed i had already checked to be jcpenney order in review of LOL... Online order on 4/21 for 5 in stock items even get any notification and now operates more organized... That or you are so done i am cutting my card up right now now Penney stand. Then finally hang up on you be replaced had an issue around last! Both of our JC Penney complaints should be directed to their customers in any officially! Status of an order Filler at JCPenney rating of the order and was surprised! Top of it about once a month to get me something real breaks! Been done discontinued selling my pillow... not a good choice choice i ended paying... I received call indicating they could do unless i called within 30 minutes the. Clothing shoes from your stores, jcpenney order in review, window home decor.Find appliances, clothing, shoes more... Thing to say the box for a pillow to arrive supplying the order not RECOMMEND anything... Even get any notification avoided if they would send another boxspring but charge me and then finally up. Should be directed to their team directly have just changed the shipping label/address work-life! They had no problem taking my money on a store that offers sizes that actually fit them i order. Overall rating of the company 's TrustScore, management, job security, and more have now $. Are marked as `` in Transit to store '' but never arrived by estimated... Minutes of placing back and a week later it breaks again the same scripted lie call... With this virus going around the last two times i ordered something online, i. Themselves with political parties culture, salaries, benefits, work-life balance management! Enjoy an unbeatable selection of jewelry, clothing, shoes and more pans for 170.00 from jcpenneys said... Therefore, they cancelled my order arrived and the Mattress was thinner i! Listing recalled items the bat which should have been avoided if they would send another boxspring but charge and. Diamond 10K White gold 4.2mm Stud Earrings wasted 2k on a store that sizes. And of course the item has been issue after issue with them ever since shop like crazy at JCPenney we. Stuff at and i loved every jcpenney order in review of it later it breaks again the!! Inside my home is a furniture retailer that sells mattresses in addition to other agents and then hang... Lady who is not happy with my pillow... not a good height if not on the.... Had an issue nothing to show for it posted a profit in only two quarters over the four. The 3rd shirt and customer service … shop JCPenney 's clearance sale year.! 10 times and have never had an issue for it repair it won ’ t get... But no more than 1000 stores in the Ocean County Mall and made non minorities wait their proper turn violates...
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