A seller can still ship an Item out of the USA without Global Shipping. Go here for Amazon inquiries PayPal inquiries . Thanks, Scott. Here are some examples: UPBE UPBEE0016EF8C4257969 UPBEE0016F75E48E8315 UPAAB UPAAB000000376769298 UPAAB000000375742737 UPAAC UPAAC000000076758333 UPAAC000000076062005 What was the item? EBAY HAS INTENTIONALLY MISLED SELLERS TO THINK THAT "GLOBAL SHIPPING IS A WAY FOR THEM TO SELL AND SHIP THEIR PRODUCTS TO NON USA BUYERS WHEN GLOBAL SHIPPING IS JUST A IMPORT DUTY COLLECTION SCHEME BY EBAY" Thats untrue you can Still ship Items to NON USA residents without Global Shiipping Boards.ie uses cookies. Get quick answers to important questions to get you selling faster and better! @Unison worked this out for buyers who have not yet received their GSP shipment. FRENCH GUY DOES'NT SPEAK OUR LINGO REALLY F..D UP SYSTEM SO NO MORE INTERNATIONAL SALES FOR ME. You’ll see a delivery status bar with a delivery company, tracking number, and the item’s current location. Go here for eBay inquiries Amazon deliveries outside the US . The Drawbacks of Using eBay's Global Shipping Program . Important things to keep in mind If you’d … - You'll see a phone number and a PIN to use. For eBay Global Shipping Program (GSP) - Click the "Customer Support" link at the top of most eBay.com pages. Stay up to date on any technical or platform issues that may be impacting your business. However, there are also additional items that are prohibited from the Global Shipping Programme. It is advisable to read and fully understand all the terms and conditions of the GSP. The Global Shipping Program (United States) and the Global Shipping Programme (United Kingdom) (collectively referred to herein as “GSP”) make certain items (“GSP Item(s)”) located in the United States and United Kingdom available to buyers around the world. If you don’t see the tracking information you can select Contact seller on the Order Details page and ask the seller if they will upload the tracking number. This is the GSP's problem not yours, and there is nothing whatsoever you can do. - Click the "Contact eBay" tab and sign in. You'll find items from all over the world on eBay. Hi, Is it possible to drop packages off at this GSP Personally? ****************************************************************************. In most cases you are far better off relying on the Royal Mail to get it right amost all the time. If you’ve already completed your purchase but need to make a change to your address or shipping details, contact the seller as soon as possible to let them know. IF ANY BODY GIVES YOU THE NUMBER PLS PASS IT ON, HOPE HE ACCEPTS MY OFFER OF HIS MONEY BACK. Seller Centre. Ebay - Global Shipping Program Online Buying & Auctions. The Resolution Centre is at the bottom of this page. GlobalGear: One of the largest Wholesale Sword and Knife Shops in Australia. Based on the tracking number, this doesn't look as if the global shipping program was used. Read item descriptions carefully (at the top where the shipping cost appears) if you want to avoid GSP sellers. If you were to hand deliver it, you won't have that proof. Copyright © 1995-2020 eBay Inc. All Rights Reserved. The Global Shipping Program makes your items available to more than 60 million buyers worldwide. How do I contact regarding the Global shipping program with no phone? Everything shipped within the GSP is sent USPS Priority International Mail. Be a smart seller. Customer Service: eBay Deals ... contact the seller before you go to checkout. Someone might sign for delivery of the pallet load but no one does for individual items. The OP states that Royal Mail have messed up on a signed delivery - therefore, i am assuming that the OP is wishing to find out if the parcel has been recieved at the GSP centre? The first step is to contact the member through the Resolution Center and try to resolve the problem. To start the resolution process, please tell us what your problem is: I bought an item. Contact us about your delivery, arrange a new collection, raise a claim, check your invoice etc. We are available Monday to Friday from 08:00 to 20:00 and on Saturday from 09:00 to 18:00. What they call 'frontline' ebay CS staff know nothing about the GSP and may well not know that they are supposed to refer problems to a specialist, and indeed, may well not recognise the account given by a confused user as relating to a GSP problem and try to give advice based on a routine sell and ship sale. The wait for this number is typically around seven minutes. DO NOT SELL WITH GLOBAL SHIPPING PROGRAMME IF YOUR PRODUCTS ARE EXPENSIVE. Did you include the GSP routing number? Hi, I sold an item globally and Shipped it on February 12, 2016. Report Inappropriate Content (387 Views) Comments (0) Answer. Note: Price Revision effective January 11 th,2021 for DHL Ecommerce. This is a member to member board not customer service so it's unlikely that anyone will text or email you. Hi, Anyone have a phone number/email address for the GSP Shipping Centre (1 Langham ParkSouth Normanton, Derbyshire) Royal Mail screwd up and can't give me a sig for an SD that was supposed to be delivered on Thursday. HELP -- i bought two things from ebay and two times this GSP have taken money from me or someone called Pitney Bowes!! Standard eBay fees (including the international fee for managed payments sellers) will apply to transactions under the Global Shipping Program; Some international selling features, such as international visibility, aren't available to managed payments sellers at this time; Managed payments sellers can use the Global Shipping Program. I have purchased a number of engines an Recent eBay purchase rejected by the Global Shipping Center - The Unofficial Mamod & Other Steam Forum Can anyone shed any light on how to contact them to find my item. ebay`s global shipping programme doesn’t have return system in place, it can cost you 100s for taking a item back. They are supposed to promise you a callback within 24 hours. With the option, eBay orders get assigned tracking numbers that start with UPBE, UPAAB, or UPAAC. EBAY is the only one that benefits from Global shipping it collects this import duty money, ... Or you could ask International buyers to contact you before buying, request that their phone numbers are sent to you . Select Show shipping details. Does the tracking show a stop in Erlanger KY? The Global Shipping Program works best for items with an average sale price of over $50. PUTS ME IN A SPOT ,HOPE HE ACCEPTS MY OFFER OF HIS MONEY BACK ,SAVE ME ALOT OF GRIEF. In many cases the intra EU shipping costs will be comparable to postal costs anyway, although light and small items will be far more expensive sent with the GSP. One eBay UK success of recent years must be the launch of the Global Selling Programme (GSP). Track all your parcels from global carriers online easily - just enter your tracking number and get real-time updates. As a PayPal user, go to the PayPal customer support portal and select a contact method. CONTACT US NOW Shipping everything the same class streamlines the process for eBay, but it isn't the best price for the international customer. The liability for delivery lies with the Global Shipping Program, with sellers only having to prove package was sent and received at the US/UK depot. Once I learned that Pitney Bowes was the relevant company, I was able to find my package's tracking info in about 10 seconds. International sellers can send items to you through regular shipping services, or they may use eBay's Global Shipping Program (GSP) if … In its push to promote international trade, eBay is making U.S. sellers vulnerable to negative and neutral feedback. priraut@ebay.com. Find answers and assistance for Pitney Bowes Global Shipping Programs (GSP) using the following contact information: eBay inquiries . Re: How do I contact regarding the Global shipping program with no phone? You do say 'without trying to contact me' which implies no contact. Your single source for eBay seller updates, resources for success, and inspiring stories. This will confuse matters further. To learn more about restrictions on postage internationally, review our International trading policy. With more detail it may be possible to work out what the problem is. You're protected from negative / neutral feedback, and have control over which items you want to ship through the program. It has been a great journey so far and we believe it will only get better in the coming years. Find answers and assistance for Pitney Bowes Global Shipping Programs (GSP) using the following contact information: eBay inquiries . I have a parcel which is being held at the depot....Apparently they're going to destroy it as they have not delivered it. You can find out how much shipping costs in the Shipping section of every eBay listing. Problem solved! Did you have your return address on the package? You need to call CS & ask to speak to an agent who deals with the GSP !! The Global Shipping Program works best for items with an average sale price of over $50. He can send you return shipping if he wants the damaged item back (hint- he can buy Canada Post shipping labels using Shippo) and when tracking shows return, he can refund you. Give support, share information, and connect with fellow members. buyer claims non receipt, provided you can provide proof of delivery to the hub by way of a tracking number then that is where your responsibility ends. how can e bay deal with a shipping company who does not have a fone number. We are a worldwide freight forwarder providing a wide range of services. Dear Seller, Greetings from eBay! Use TAB key to navigate results. When you're selling on eBay, you might sometimes need to get in touch with a buyer. You'll find items from all over the world on eBay. I think this is terrible and will not offer GSP again. If the goods are shipped from the United States or United Kingdom, then the sellers often use the eBay Global Shipping Program and packages are sent through Pitney Bowes.Often times eBay China sellers ship packages through following carriers: China Post, SFC, Winit, ePacket. How do I contact regarding the Global shipping pro... pbisgspcs@pb.com. Hello A boiler that I won on eBay was restricted from international shipment by eBay's Global Shipping Center. -----------------------------------------. https://www.pitneybowes.com/us/support/account/global-ecommerce-cross-border-shipping-support.html. If a Global Shipping Program item arrives damaged, you would file a “return request,” just as you would in a non-GSP transaction. Probably will not as you cannot refund all that he paid. If the problem is that the item you received is Not As Described and you are within 30 days of delivery, you just open a NAD dispute in the Resolution Centre at the bottom of this page. Search for items from around the world If that happens, please start your own thread for more information. From there, it's sent to you. eBay's Online Customer Service provides you with the information you need to buy and sell. Step 1: Go to the Pitney Bowes Parcel Tracker page at https://parceltracking.pb.com/app/#/dashboard/, Step 2: Enter your eBay-supplied Global Tracking number (mine began with UPAA...). Copyright © 1995-2018 eBay Inc. All Rights Reserved. Select Show shipping details. That address pops up in a number of eBay.com community threads as well as on international Pitney Bowes websites in reference to the Global Shipping Program. Create or join a group today! In this case, the seller appears to think that Royal Mail have not delivered to the centre, as they cannot trace the package - should the OP not be chasing Royal Mail to find out if the package has been delivered? Deal with a delivery status bar with a delivery company, tracking number only up to date important! 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