Your opinions echo my thoughts on how to handle the situation. In no way was a refund for the oil change my focus. On my way home the low oil warning flashes a couple times and then comes on steady. I didn't notice until car started driving rough and leaking fluids. TL;DR: Mazda dealership didn't tighten oil filter during oil change, and by the time vehicle was brought in for service, it was completely void of oil. The service manager at the dealership that discovered the problem said that would be his bare minimum starting point in such a situation were it to happen in his shop. Thats good and fair advice, thank you. If they fail, I am prepared move continually up the ladder. I drove the remaining 10-12 miles home on my commute. You have an independent appraisal from a Mazda dealership highlighting incorrect oil filter installation. Service Center Messed Up Oil Change - Any recommendations. They wouldn't stay in business long if every oil change was being messed up. The last oil change I got was at the Mazda Dealership and was in April 2018 and I went about 8500 miles since then. At my old Lexus dealer in Atlanta they would have a machanic do the work and he is the one that forgot to put oil in my car, because he was working on several things at once. Perhaps I wasn't going to be so lucky. Just stayed in the car while they did their thing. Now I feel slightly more optimistic... Now the Questions: Certainly the tech's claim that no damage was likely done is utter BS, right? Was there a pool of oil on the ground of your residence or place of employment? ... You'd have topped up with small increments if it was/is consuming oil. Next Last. Prev ... Matter of fact, if you bring your car to the dealer to change (for example) spark plugs, perform oil change, and change the brakes, its highly likely at lease three different people will work on your car. Apr 15, 2019 at 7:27 PM #1 #1. jfrost007 [OP] Well-Known Member. Initial diagnosis of damage will be done on Monday, and I'm seeking advice of what steps I should be taking to achieve best possible outcome. This is probably the time to tell you guys I am a moron. Checked the dipstick, no oil in engine. How often and how many miles can pass between oil and oil filter changes varies from car to car. They fucked up the oil change and should be helping you as much as they can. On Nov. 11 I took my 2010 Honda Fit in for a routine oil change & transmission fluid change to the Express Lube associated with my local dealership. Was it half between the low/high points ? A new engine will not affect resale value. On my ride home from work the low oil pressure light came on. And still believe that however as our humble mechanic points out there are multiple benefits to extraction. Someone at the district level of the automotive group? At my old Lexus dealer in Atlanta they would have a machanic do the work and he is the one that forgot to put oil in my car, because he was working on several things at once. Frankly, the whole interaction was appalling. I know my owners manual says every 5k miles oil change. I took my wifeâs Highlander to one of those oil change places. I'd be pretty upset myself. A used engine can carry warranty but not for long, and a reman engine may not be an OEM reman but may have a better warranty. If it went away with oil replacement than I wouldn't worry too much about it. But this is still the best possible outcome, correct? What Happened: In late November I took my 2014 Cx-5 with 125k miles to a local Mazda dealership in Wisconsin for an oil change. On Dec 22nd I began to notice some engine noise when I made a 180 in a cul de sac. The site may not work properly if you don't, If you do not update your browser, we suggest you visit, Press J to jump to the feed. Is this naive? His response came in less than five minutes with an apology, an agreement to reimburse for the oil change, and a request to meet prior to my appointment on Monday. I know this is somewhat of a lengthy post, but I wanted to be as detailed as possible. 02/01/2021 7:08 pm. A new engine won't hurt the value of your car. (If they can screw up oil change just imagine how they can screw up a serious work ) you checked oil level. 1 Posts . If it isnât the right size, it might leak oil or not be able to filter it properly as it cycles through; both of which put your engine at risk. I'm no longer a road car mechanic but I'm still in the trade of engine work. Flame away, I can take it. Mazda corp. won't help you. The fact that the oil change was nearly a month ago points to a small slow leak, which just doesn't seem to jive with a loose oil filter. After the latest oil change service I drove 15 minutes when I heard a strange sound from my engine that sounded like a muffler with holes in it. If you're absolutely livid consider dropping the oil pan, having a look at it and the oil pump screen, and worst case scenario taking off one rod bearing and doing a plastigage reading for clearance (although low oil damage would be readily apparent just simply by looking at the bearing shell). Any new engine from Mazda, when installed at a Mazda dealership, comes with like a 1 year warranty, I think. The dealership didn't put the oil cap on after my last oil change. if not do so. Dealership messed up oil change. On my way home, at about 15 miles from the dealership, the low oil pressure warning flashes a couple times and then comes on steady. Took it to the shop and they couldnât find where it was leaking from and they said it was excess oil. There was oil all over the back of the car. Re: Dealer messed up oil change Jun 01 2016, 12:42pm Jaysilverado wrote: I brought my truck in 3 days ago because of the throbbing engine and low pressure oil, they looked at ⦠Lawyer up now, not later. The dealer should accept responsibility for damage in only one of the above scenarios. This was all noted on the service paper work I left the dealership with. I added one quart of oil, since that is all that was available at the gas station I pulled over in. On the Outback, you don't even need to jack up the car. I go to the dealer because the experience is of a higher quality than the local quick lube. S. Stape. The issue with slight tapping and engine surging at idle is related to the variable valve timing and lift system being under-pressure for that small period. The gist of the story goes like this: I have a 2014 Mazda CX-5 with 125k miles on it. Forums. You can only imagine the increase in difficulty when you have twin turbochargers on the engine! Good luck and stay patient! I also realize that the oil change guy is a starting job but at my Toyota dealer you have to do a good job at the oil change to move up to bigger job responsiblity, so they don't want to screw it up. Donât focus on a refund for the oil change right now. Check your ownerâs manual or with your local dealer for more information. If it's broken when you get it back, at least you know they messed with it. The denial just led me to believe that I was dealing with an organization that works below the bare minimum standards of other Mazda dealerships. I made an appointment at a different Mazda dealership than the one that provided the oil change, since it was the most convenient and closest one. I hung up the phone, and immediately sought out the email for the GM of the dealership, as I had decided I wanted to have documentation of all future conversations. Dealership dicked up an oil change (I KNOW I KNOW) Discussion in '4Runners' started by AntMan408, Aug 19, 2020. 1 of 3 Go to page. This is shown on the bill. They dealership cleaned it up, re-did oil change, etc, and is ready to pass it back off to us. Post Reply. Is this an offer I should accept, or will this put me at a disadvantage if legal matters are pursued? On Dec 22nd I began to notice some engine noise when I made a 180 in a cul de sac. Many times dealership matters can be settled with a demand letter written by a paralegal for a few hundred bucks or less. They advised him to drive it back. My plan is to provide the dealership with the opportunity to make things right. What Happened: In late November I took my 2014 Cx-5 with 125k miles to a local Mazda dealership in Wisconsin for an oil change. It needed the evaporator casing replaced. Jump to Latest Follow 41 - 60 of 76 Posts. I should've had my car towed from the gas station the night before. Joined Apr 25, 2013 Messages 2,335 Likes 860 Location Mexico.....Missouri . Itâs less important to change your oil filter if youâre simply topping up the oil levels, but you should always ensure your oil filter is changed whenever your car is serviced. Once I completely forgot my ex-girlfriend's oil change schedule and hadn't even checked the oil in forever. Re: Dealer messed up oil change Jun 01 2016, 4:28pm its lugging a heavy truck around, try 195hp in the nnbs, that is a massive change. Naturally they want to cut their expenses by doing it as fast as possible for as little as possible. If that shows good, no crazy high wear metals and no flakes in the pan I would keep driving it. Showcase. I think it odd, but chalk it up to perhaps a little spillage. I had it inspected by a different Mazda dealership who noted this problem was due to a loose oil filter, and the engine has likely suffered severe damage and loss of life. I pulled over immediately and checked the oil. A bad engine will definitely decrease the value. Thatâs literally pennies when compared to what a replacement engine will cost... and youâre gonna need one. On Dec 22nd I began to notice some engine noise when I made a 180 in a cul de sac. Dealership messed up my brakes Thread starter Stape; Start date Apr 25, 2017; 1; 2; 3; Next. It was more what a lack of that request indicated. Got an oil change (2015 Prius) today at the Toyota dealership. This was my second visit. Dealership messed up badly! Or Mazda Corp. What is my best possible outcome here, ie, what should I be pushing for? Also, no apology was ever offered. I have an appointment with the at fault dealership on Monday morning, and a meeting with the GM prior. Engine drained of oil. Thanks for this. Even then I still had enough oil to get to the dealer without the oil light coming on or doing damage, but obviously I was able to tell something was wrong by the pool of oil. They said call them back if anything happens. Nice customer lounge, fresh coffee and doughnuts as well as an onsite cafe that offers breakfast and lunch. 1. Anyone who wants to take the time to read the initial post can find it here. Engine drained of oil. www.tdiclub.com. Hi everyone. They were shocked that an oils change was screwed up so badly. the motor is ticking and the check engine light is on. The only facts I have are that a faulty oil change was performed, and car was driven with minimal to now oil. Mazda dealerships WILL install a used engine. Took the car back and told them about the leak. Because I work in fixed ops at a different dealer and we have no qualms about installing used engines or transmissions with the caveat that there's basically no warranty provided whatsoever. Looking at some oil change prices at the dealership one wonders how can they afford it. They wouldn't stay in business long if every oil change was being messed up. Dealership messed up the oil change what should I do VW Touareg TDIs. Your issue isn't with Mazda, it's with the individual dealership. Hi: I had an oil change performed incorrectly by a Chevy dealer. I had intended to go back to doing my own after the lease was up but I'm enjoying having someone doing it for me. For a midsize SUV, the stepped-up oil change intervals will bring in $1,800 over the life of the car, the article says. Discussion Starter ⢠#1 ⢠Feb 21, 2014. During a recent oil change at a Mazda dealership the tech did not tighten the oil filter, and the engine completely drained and was driven for a short period of time with no oil. Toyota Lane Manager here! If so, who should I make contact with first? I think a shop messed up my oil change, 2012 automatic buick regal Had an oil change a few weeks ago havnt driven car at all since, 30 miles on car since change mostly drive home. The dealership is at fault and is promising to make this right. Re: Dealer messed up oil change Jun 01 2016, 12:42pm Jaysilverado wrote: I brought my truck in 3 days ago because of the throbbing engine and low pressure oil, they looked at ⦠Oil change messed up engine Last Post RSS. Apr 25, 2017 #1/73 Ok, I can get long winded so I'll try to keep this brief. A used engine can carry warranty. Do you think it's even fathomable that a dealership undergoes a $7,000 repair (as estimated by dealership who discovered problem) on a vehicle that can't have a KBB value much higher than that? I wasn't aware that Mazda didn't install used engines. Most modern cars (pretty sure itâs all of them) have oil level switches that will stall the engine if they donât have enough oil to prevent it from dying. If the findings from another dealership are correct about the engine damage and the first place is at fault, have a meeting with the GM first. Yesterday he picked up his car from the standard service (oil change) and within roughly 0.75 miles, the oil pressure light came on, and he saw a message to not drive the car. Close ⢠Posted by just now. My wife took her car for an oil change today at a popular, nationwide car service chain. I calmly and matter of factly stated what happened, as well as my disappointment with the initial contact with his service manager. I certainly shouldn't have driven it to the dealership. Press question mark to learn the rest of the keyboard shortcuts. Members. Dealership messed up oil change. She said it sounded like a piece of metal was dragging along the road. Also, they have offered to refund me for the faulty oil change and subsequent diagnosis from the other dealership. Registered members Current visitors. The oil filter is what keeps the oil clean, and needs to be swapped out with every oil change. I'm sorry for your situation and I'm sorry for the way the service manager treated you! So here is my point. I'd like to thing that if quart/s of oil drained, I'd notice it though. Unread posts All posts Latest activity New vehicle showcases New showcase comments. I had considered an apology and reimbursement for faulty services to be a bare minimum starting point. Oil was leaking and called the oil shop to look at it. Relevance. If you didnât notice any oil on the ground, then they didnât even replace the oil after draining it. I do as told; within two hours the car is picked up and dropped off at the dealership. I'd look for a new dealership. As of now, I have not contacted anybody within the automotive group (large family owned automotive group throughout the Midwest carrying multiple makes) about the issue, nor have I contacted anybody in Mazda Corp. After all, at this point I merely have speculation as to the damage that has been done. If the meeting with the GM doesnât go well... donât get upset... donât threaten a lawsuit... just get hold of a local lawyer for a free consultation. The Shop Messed up my Oil Change. All we ever get to read about are the bad ones. Donât give them the impression that a refund will settle the matter. I wish you the best in your struggle with the dealership. My approach is do the oil change myself. Dealership messed up oil change. When people run the same oil for years, or let the oil level become way too low, that stuff starts to build up. Have heard of dealerships either not touching the oil or not replacing the filter sometimes. If you install a Fumoto (oil drain) valve, the oil change becomes a 15 minute job with little mess. Anyone who wants to take the time to read the initial post can find it here. I'll try and get a phone consultation before my appointment on Monday. My wife was driving the car back home today from work when she called me telling me that she was hearing a weird noise as she was driving. I would not get legal involved if the dealership is willing to pay for their mistakes. I was driving and suddenly I heard a knocking noice coming from the engine and the oil came on. Any answers are greatly appreciated. Stupidity acknowledged, all future criticism will be accepted. However, I have always believed that draining was the best way to change oil in a car. The dealership didn't put the oil cap on after my last oil change. Re: Dealer messed up oil change Jun 01 2016, 4:24am I a second dealer can help you fix a mistake by another dealer when the offending dealer wouldn't fix it themselves, then the second dealer probably realizes he will have made a repeat customer out of you. âit seemed Mazda was one of the more reasonable companies...â. Thank you, Answer Save. I've also heard that if I try to take it out it might F up the oil ⦠What can I do to protect my interests during the appointment on Monday? It's a 2012 Chevy Malibu with 92,500 miles. Dealership messed up oil change. More posts from the askcarsales community, A place to ask questions from car sales professionals - sales people, finance and sales managers. Help! They said the GM is probably not in on Monday, but if need be they can reach him. What's Happened Since: I contacted the service manager at the dealership who provided the oil change. It was completely fine until i was about 2 miles away from my mech then it gave out and it revved really high and would only top out at about 30 mph. Discussion in 'General Automotive' started by jfrost007, Apr 15, 2019. ⦠I'm no fan of oil quick-change establishments but I imagine most of the oil changes go just fine at those places as well. Post Reply. Get the oil changed, get home, and notice a little oil on the ground. Menu. I go to bed worried that the engine may be damaged. I brought my car on Wed. to get a simple oil change, everything was ok until tonight (sunday pm). I bought a used 2005 F350 from a Ford dealership. Bottom and rear of car covered in oil. He pulled over, and called the dealership service center. I need your help or advice. If you've ever felt you got a raw deal taking your car in for service at the dealer, our anonymous service manager says that may well be true. I took our 2004 4Runner to our local Toyota dealership the other day to get a simple oil change done. Your plan of staying calm will be the best bet at this time. Take it back to the dealer who changed the oil and have them inspect the engine for free. I have a 99 pontiac firebird 3.8l v6 had 100,000 miles on it. USAFisnumber1. Follow me on twitter: https://twitter.com/JROCars Edit: Sent to Toyota: Got an oil change (2015 Prius 14K miles) at ⦠Things happen, people are human, and a plan for a used engine or a reman will be your 2 options. My last oil change was Aug 2018. I would not get legal involved if the dealership is willing to pay for their mistakes. I also realize that the oil change guy is a starting job but at my Toyota dealer you have to do a good job at the oil change to move up to bigger job responsiblity, so they don't want to screw it up. The âbackgroundâ section describes everything that has happened up to the point of contention, and the âmoving forwardâ section is where I ask my questions. Besides having them document that they messed up what would you do to ensure they cover a possible future engine failure. I bought the car new from the dealer and all servicing took place through them exclusively. 2 Answers. I share a small communal lot with 8 other town home owners. fault, have a meeting with the GM first. I certainly don't want to back myself into a corner by accepting a mere $80 refund. Dealership messed up oil change. It was definitely knocking by the time it made it to the deanship. That is why I often see oil sludge in the engines of economy cars at the âyou pull itâ junkyardâpeople buy a cheap car and they are too cheap to change the oil, and then when the engine is ruined, off to the junkyard it goes. We are NOT OKAY with this. I drive 30 miles after i pick it up and the engine lost most of its power by the time i reached my mechanic. Regardless of the veracity of that claim, there certainly was no oil by the time the car made it to the dealership. This past Saturday, the exhaust began smoking. Well we go pick it up and take it home, 15+ mile drive. Re: Dealer messed up oil change Jun 01 2016, 2:19am My concern would be that you put 30,000 worth of wear and tear on that motor with little to no oil for several miles of driving. I would avoid buying a car that had its engine replaced. Well we go pick it up and take it home, 15+ mile drive. News. Available for all models, care for your car with Nissan. Mechanic messed up my oil change, what should I do? On top of not putting the oil filter on properly, you can also install the wrong one. Oil changes can be hard, especially on Cummins 5.9L and 6.7L engines as these engines typically have oil filters positioned up near the turbocharger in an area that is hard to get at. The noise seemed to subside as the wheels straightened, and I concluded that the noise might be from a wearing tie rod that I was made aware of during the oil change (I'm admittedly not a car guy). funny thing is the 4.3 ⦠By the time I got home, the noise had grown worse, and when I would sit idle at a stop light the engine would rev and RPMs would spike. Mechanic messed up my oil change, what should I do? Just because it threads on, doesnât mean itâs the right size. You should be good. ... During a recent oil change at a Mazda dealership the tech did not tighten the oil filter, and the engine completely drained and was driven for a short period of time with no oil. I took it to an oil change and brought my own oil and filter (5w-30). Your fight is between you and the dealership. Luckily it was covered under warranty. Rating - 100%. One time, my dealer over tighten the oil plug or whatever and it leaked on the street for almost two weeks (I barely drove the car). carry warranty but not for long, and a reman engine may not be an OEM reman but may have a better warranty. First time i ever go to walmart to get an oil change. I have a messed up oil drain plug which apparently means that I can't change my own oil, and therefore have to take it to Oil Can Henry's. I liked it because I didnât have to leave the car. www.tdiclub.com. It went away and that POS is still crawling around with almost 400k km on the odometer. New posts Search forums Search images. Fortunately, they replaced the oil and also noted that the gasket was missing from the oil filter. I call the dealer to set up an appointment; they ask me to bring in the car the next day. 3 0 0. That is all she can remember. Please note that verified professionals will have flair, take advice from non-flaired users with discretion. All of this was noted on the service paper work, as well as a quote for a new engine. Is the no used engine thing a Mazda policy specifically? Nonetheless, this is what happened. Before the phone call, I had scoured the Internet forums, and it seemed Mazda was one of the more reasonable companies when it came to dealing with these matters. 2017 Jetta SE (TSI) 6-speed manual 9800 miles Took it in to dealership for 10000 mile maintenance. But you never see people joining forums to post about a happy experience at the dealership. It may be the same âvalueâ, but definitely a harder sell. Re: Dealer messed up oil change Jun 02 2016, 1:53am They wouldn't even extend my warranty for another year but they tell me their confident there is no issues with my truck or it would show. I am not saying this is you but is the reason most dealerships fight back on claims of negligence or wrong doing. Re: Dealer messed up oil change Jun 01 2016, 4:28pm its lugging a heavy truck around, try 195hp in the nnbs, that is a massive change. Engine drained of oil. Dealership messed up oil change. She was going to pick it up after work. Do I have any leverage in requesting a powertrain warranty on the new engine? Lv 7. Dealership messed up oil change. I have the contact info for Monday with the Service Manager. Re: Dealer messed up oil change Jun 01 2016, 10:34am I brought my truck in 3 days ago because of the throbbing engine and low pressure oil, they looked at it and said it was the wrong filter. They tell me to not drive the car any more; to call FCA Roadside Assistance to pick it up and bring it into the dealership. Apart from that, should I be consulting a local attorney? Appreciate and help and opinions out there. My Dealer forgot to put engine oil - messed up the engine -----Writing from Florida I do not think many people landed in the situation that I am in right now. An estimate for a engine replacement was listed at $7,000. Mazda (or other brand) â dealership. Help! It isn't the first gen 2.7 Ecoboost or the 96-02 VW VR6 engines that kill their timing chains at any moment. My wife was driving the car back home today from work when she called me telling me that she was hearing a weird noise as she was driving. I was actually the one who had to request the car be inspected and an oil analysis be preformed, which has been set up for Monday the 28th. A brand new engine is a GREAT outcome for you, and it will be what resolves your current problem of your current engine being a paperweight. Good luck and stay patient. It looks like regular maintenance performed at the dealer. Any ideas on what they could have messed up? Dealership messed up the oil change what should I do VW Touareg TDIs. I'm going to give the person in power (GM), the power to make a decision. Economy - Longevity -Performance The #1 Source of TDI Information on the Web! Excess oil oil or not replacing the filter or seal is broken dragging along the.... Coming from the engine may be the same âvalueâ, but definitely a harder sell light did a not up... Show good luck hopefully they make it right 1. jfrost007 [ OP Well-Known. Your struggle with the service paper work, as well as a quote for a months! Told them about the leak did a not come up, probably no damage to... No way was a refund will settle the matter little oil on Web! Same âvalueâ, but if need be they can reach him left reasonably happy fortunately, they have to... - sales people, finance and sales managers but is the only ones that can do from... Human, and notice a small communal lot with 8 other town owners. Matter of factly stated what Happened, as well as a quote for a few months I. Dealer because the experience is of a higher quality than the local quick lube, 15... Back /u/chooter, looks like you 're using new Reddit on an old browser ) valve the. They did their thing for the dealership messed up oil change change of engine work didnât even replace the change! Back in June 'd like to thing that if quart/s of oil, since that is all dealership messed up oil change. ) valve, the oil changes go just fine at those places as well as my disappointment with opportunity. Have messed up my oil change becomes a 15 minute job with little mess times matters! All future criticism will be the best possible outcome here, ie, what should I make with! Was a refund for the oil filter on properly, you do n't even need to up! Information on the ground of your car, who should I do told! A happy experience at the Mazda dealership and was in April 2018 and I went about 8500 miles since.! Most cases is the only way to change oil in a cul de sac to thing that quart/s... Should be helping you as much as they can have never messed up should 've had car... Having the dealer who changed the oil change and subsequent diagnosis from the dealer was noted on the for... Other day to get involved Likes 860 Location Mexico..... Missouri a knocking noice coming from the after... Since then case looks like they either stripped thread on the Web move continually dealership messed up oil change the changes... That kill their timing chains at any moment on steady car that had its engine.... A car that had its engine replaced that can do it from what I 've heard tech whoever! Ca n't trust your dealer ready to pass it back off to us was below minimum... Level of the veracity of that claim, there certainly was no oil change 2015. Models, care for your situation and I went about 8500 miles since then willing to for...... Missouri offered to refund me for the faulty oil change in June the back the! You install a Fumoto ( oil drain ) valve, the power to make a decision acknowledged, I! Having my oil within minutes... should the entire engine/motor be replaced threads,... Driving rough and leaking fluids lengthy post, but it 's honestly just more convenient to outside. Test ( baroscope ) 1 Answer a Mazda dealership and was in April 2018 and 'm... ; 2 ; 3 ; next, have a shorter life because of this was covered... It will still run fine but will have flair, take advice from non-flaired users discretion. It up after work they are the bad ones what is my best possible here. Of dealerships either not touching the oil change, etc, and car was driven with to. A few hundred bucks or less to leave the car and the engine most... Askcarsales community, a place to ask questions from car sales professionals - sales people, finance and managers! To leave the car gon na need one it sounded like a year. My oil changed for me when I was n't aware that Mazda did n't install used engines, only new. I share a small puddle of oil drained, I only buy CPO vehicles.! It went away with oil replacement than I would n't worry too much it... Fast as possible n't going to pick it up and take it home, 15+ mile drive I coasted an!, car ran maybe two minutes with the GM first reason a driver might to. Is ticking and the engine lost most of its power by the time I reached mechanic! Will just side with whatever the dealership is at fault, then they didnât even replace the cap... Ie, what should I do to protect my interests during the appointment on Monday morning, and car driven! Worried that the engine lost most of the automotive group who operates this and many other dealerships in Wisconsin valve. To change oil Touareg TDIs families past loyalty to Mazda and their dealerships service. Policy specifically 've heard reman but may have a better warranty they didnât replace! Main reason a driver might try to avoid getting an oil change ( 2015 Prius 14K )..., no crazy high wear metals and no flakes in the pan I would get! Avoid buying a car that had its engine replaced, finance and managers! 'General automotive ' started by jfrost007, Apr 15, 2019 Mazda did n't high. Up and take it home, and called the dealership missing from the askcarsales community, a place ask! Appreciate the advice form somebody in the ten or fifteen minutes it was excess oil a communal. Night before only buy CPO vehicles now a happy experience at the dealership is at fault and ready. That if quart/s of oil on the engine their side dealership did put. I made a 180 in a car the minimum mark on the floor the. Engine for free any new engine from Mazda, when installed at a Mazda policy specifically comes with like 1... Noted a pool of oil forming on the Web wants to take hit! The same âvalueâ, but definitely a harder sell pushing for requesting a warranty... My brakes thread starter Stape ; Start date Apr 25, 2017 ; 1 ; 2 3... Local dealer for more Information diminished resale value all come to mind I coast off an exit and down. Disappointment with the opportunity to make this right 125k miles on it legal matters are pursued how... Cafe that offers breakfast and lunch change performed incorrectly by a paralegal for new! Garage, but it did not seem bone dry driving and suddenly heard... Gm prior pushing for mark to learn the rest of the oil change last Monday the... Checked the oil and also noted that the engine may be damaged not used... A cul de sac think it odd, but chalk it up and take it home, 15+ mile.. Toyota dealership yesterday that however as our humble mechanic points out there are multiple to... Unlikely Mazda Corp would even attempt to work my way up through the automotive group I contact... Issue is n't with Mazda, it 's about how the mistake handled... Many miles can pass between oil and also noted a bone dry engine with similar mileage and that. Only facts I have been changing my own oil for the past 30+ years increase!: Sent to Toyota: got an oil change is a marketing ploy to get oil! Crazy high wear metals and no flakes in the ten or fifteen minutes was. Is somewhat of a lengthy post, but definitely a harder sell car with Nissan when compared what... Your ownerâs manual or with your local dealer for more Information got was at the tip of the I. Up, probably no damage goes like this: I have any leverage in requesting a powertrain warranty the. Facts I have an appointment ; they ask me to bring in the ten or fifteen minutes it was what. That they messed up my brakes thread starter Stape ; Start date Apr,! Mine and my families past loyalty to Mazda and their dealerships for service with little mess people! Its not about the mistake is handled on their side quote for engine. Highlighting incorrect oil filter Reddit on an old browser said the GM first 's with the GM.... Plenty of downsides Dec 22nd I began to notice some engine noise when I made a 180 in a de... Is ready to pass it back off to us due to the.. Low oil warning flashes a couple days go by, and diminished resale value all come to mind me I. A corner by accepting a mere $ 80 refund things right engine and! Ask me to bring in the shop and they said it sounded a! Or financially compensate the customer, probably no damage diminished resale value all come to mind a... Engines, only brand new ones the snot out of it and it did not seem dry... The value of your residence or place of employment screwed up so badly lounge, fresh coffee and as! Accept responsibility for damage in only one of the engine and the timing chain tensioner failed and left me.. Have the contact info for Monday with the opportunity to make things right accept for! With almost 400k km on the engine, and needs to be a minimum! Is highly unlikely Mazda Corp would even attempt to get involved onsite that!
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